Know your rights when it comes to vehicle repair and maintenance.
Did you know?
- You are not required to take your vehicle to the dealer in order to maintain your warranty.
- A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.
No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality Advance Auto Parts auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.
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Do I have to use the manufacturer's original equipment parts to keep my warranty valid? |
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Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as Advance Auto Parts auto parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more. |
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What do I have to do to keep my car or truck's warranty in effect? |
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Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it. |
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My car is a leased vehicle. Am I responsible for maintenance? |
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Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual. |
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What parts should be replaced and at what intervals should these services be performed? |
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Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements. |
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What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty? |
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The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered. |
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How does the quality of aftermarket parts compare with original equipment parts? |
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Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by Advance Auto Parts meet or exceed manufacturers' specifications. |
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If I do have a warranty-related problem with a dealership, what rights do I have? |
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If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help. |
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What People Say About Us
I looked at the reviews online and decided to give Master Mechanix a try and was not disappointed. They fixed my truck in like a quarter of the time I was expecting and at a incredibly reasonable price. Ever since I have been driving I have never had good experiences with mechanics, but this is the exception. They were very nice and did not try and sell me a bunch of stuff I did not need. Next time any of my vehicles has a problem I know where I will be going.
I had my vehicle towed here for repairs after a breakdown on the freeway a few weeks ago and, although they were a little backed up due to bad weather, they figured the problem out quickly and let me know exactly what to expect in cost. The part that was broken was still under warranty by the manufacturer, so Master Mechanix took care of the work and warranty reimbursement with me only having to pay for the initial diagnosis! Very happy with how everything went and would recommend these guys to anyone. Thanks!
Best general mechanic I've ever been to. I've always gone to the dealership where I've got my car because they are they only ones I trust even though they are very expensive. I came here because the dealership said they didn't have the parts to do the job and recommended Master Mechanix. Very fast and cheap. very happy with the service and will go back in the future.
Ray is an excellent technician! High quality work and very honest! I have been going to Master Mechanix for years.
I have brought several of my vehicles in to Master Mechanix for troubleshooting and repair over the last 15 years I have lived in the Pocatello area. Their pricing is very reasonable, the repairs are quick and I have never been disappointed or unsatisfied with the service. Their work is always top notch! Ray always takes the time to explain options, pricing and repair time and doesn't ever attempt to "pile on" a bunch of other work. I continuously recommend Master Mechanix to family and friends.
They provided great service and great education about how to properly care for my car. Thanks guys!!
