Modern cars, light trucks, and sport-utility vehicles come with complex
technology such as digital dashboards, oxygen sensors, electronic computers,
unibody construction, and more. They run better, longer, and more
efficiently than models of years past. However, they eventually need to be
Before taking your vehicle in for repairs or service, do your homework so
you receive the best possible service.
- Read the owner's manual to learn about the
vehicle's systems and components.
- Follow the recommended service
- Keep a log of all repairs and service.
- Do not
ignore any warning
signals your car may give you.
- Carry a written list of the symptoms
can give your mechanic.
- Resist the temptation to suggest a specific
course of repair. Allow our experienced technicians to diagnose and
- It's important to note when the problem occurs. Is it
constant or periodic?
Does it occur when the vehicle is cold or after the engine has warmed up?
Does it happen at
all speeds? Only under acceleration? During braking? When shifting?
Check for the following common vehicle maintenance issues on a regular
- Unusual sounds, odors, drips, leaks, smoke,
warning lights, gauge readings.
- Changes in acceleration, engine
mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in
steering, and vibrations.
- When did the problem first start?
How to manage your service experience:
- Ask as many questions as needed to fully
understand your repair. Ask for an explanation in laymans terms if
rush the technicians. You may be called and apprised of the problem, course
action, and cost before work begins.
- Before you leave, be sure you
policies regarding labor rates, guarantees, and acceptable methods of
sure the shop has your contact information readily available, so you can be
reached as soon
Car Warranty Scams Questions and Answers
Q: Is there a car warranty scam?
A: Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line. Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.
Q: What do I do if I fell for a car warranty scam?
A: There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.
Q: Who is behind the auto warranty scam calls?
A: Regulators allege the fake auto warranty calls, which scam customers out of financial and personal information, originate from a ring run by Roy Cox Jr., Aaron Michael Jones and Sumco Panama companies.
Q: How do you check if your car warranty or vehicle insurance has really expired?
A: If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.
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What People Say About Us
I looked at the reviews online and decided to give Master Mechanix a try and was not disappointed. They fixed my truck in like a quarter of the time I was expecting and at a incredibly reasonable price. Ever since I have been driving I have never had good experiences with mechanics, but this is the exception. They were very nice and did not try and sell me a bunch of stuff I did not need. Next time any of my vehicles has a problem I know where I will be going.
I had my vehicle towed here for repairs after a breakdown on the freeway a few weeks ago and, although they were a little backed up due to bad weather, they figured the problem out quickly and let me know exactly what to expect in cost. The part that was broken was still under warranty by the manufacturer, so Master Mechanix took care of the work and warranty reimbursement with me only having to pay for the initial diagnosis! Very happy with how everything went and would recommend these guys to anyone. Thanks!
Best general mechanic I've ever been to. I've always gone to the dealership where I've got my car because they are they only ones I trust even though they are very expensive. I came here because the dealership said they didn't have the parts to do the job and recommended Master Mechanix. Very fast and cheap. very happy with the service and will go back in the future.
Ray is an excellent technician! High quality work and very honest! I have been going to Master Mechanix for years.
I have brought several of my vehicles in to Master Mechanix for troubleshooting and repair over the last 15 years I have lived in the Pocatello area. Their pricing is very reasonable, the repairs are quick and I have never been disappointed or unsatisfied with the service. Their work is always top notch! Ray always takes the time to explain options, pricing and repair time and doesn't ever attempt to "pile on" a bunch of other work. I continuously recommend Master Mechanix to family and friends.
They provided great service and great education about how to properly care for my car. Thanks guys!!